apk2's Privacy Policy

apk2 ("we", "our", or "the platform") provides a safe and reliable online entertainment service for players in Bangladesh. Your privacy is very important to us. This privacy policy explains what information is collected about you when you use the apk2 website (https://apk2.cam), mobile application, or other related services, how that information is used, and how you can control it.

By using our services, you consent to the collection and use of information as described in this privacy policy. If you do not agree with any part of this policy, please stop using our services. apk2 is intended for individuals aged 21 and above only.

2.1 Information You Provide Directly

When you register with apk2 or use our services, the information you voluntarily provide includes:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or passport number (for identity verification)
• Payment information — bKash number, Nagad number, or Rocket number
• Residential address
• Login credentials (passwords are stored in encrypted form)

2.2 Automatically Collected Information

When you visit our platform, certain information is collected automatically:

• IP address and device identifier
• Browser type and operating system
• User activity logs (pages visited, clicks, session duration)
• Information collected through cookies and tracking technologies
• Transaction history and gaming activity

2.3 Information Received from Third Parties

In some cases we may also receive information from trusted third parties, such as identity verification agencies, fraud prevention services, or payment processing partners. This information may be combined with information we collect directly from you in order to verify your identity accurately and prevent fraudulent activity.

3.1 Providing and Operating Services

We use the information you provide for the following purposes:

• To register and manage your account
• To process deposit and withdrawal transactions
• To maintain gaming history and transaction records
• To provide customer support
• To award prizes and bonuses
• To deliver VIP program benefits

3.2 Security and Compliance

We use your information to:

• Verify your identity and age (21+ confirmation)
• Prevent fraud, money laundering, and other illegal activity
• Ensure account security and detect suspicious logins
• Comply with responsible gaming policies and monitor problematic behaviour
• Meet applicable legal obligations

3.3 Platform Improvement and Communication

With your consent, we may use your information to notify you about new offers, promotions, and updates. You may request to stop receiving such communications at any time. We also use aggregated and anonymised data to improve the quality of our services and analyse user experience.

4.1 When We Share Information

apk2 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

• Service Providers: Trusted partners for payment processing (bKash, Nagad, Rocket), identity verification, and technical support — all bound by strict confidentiality agreements.
• Legal Requirements: To comply with court orders, lawful requests from government agencies, or applicable legal obligations.
• Fraud Prevention: With fraud investigation agencies to protect your account or other users.
• Business Transfer: If apk2 undergoes a change of ownership, information may be transferred — however, the same privacy protections will remain in place.
• With Your Consent: Your explicit consent will be obtained before sharing for any other purpose.

4.2 Information with Game Providers

Necessary information related to your gaming activity — such as session data and bet history — may be shared in minimal amounts with our game provider partners including Pragmatic Play, JILI, PG Soft, and Spribe. This information is used solely to operate the game correctly and ensure fairness.

5.1 Use of Cookies

The apk2 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Required for the core operation of the platform. Without these, login and transactions will not function.
• Functionality Cookies: To remember your preferences and settings — such as language selection.
• Analytics Cookies: To understand how users interact with the site — aggregated and anonymised data.
• Security Cookies: To detect suspicious activity and prevent fraud.

You can control cookies through your browser settings. However, disabling essential cookies may affect some key platform functionality.

6.1 Technical Safeguards

apk2 uses industry-standard security technology to keep your personal information safe:

• SSL/TLS Encryption: All data transferred between your device and our servers is protected by 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain form — strong cryptographic hashing is used.
• Firewall and Intrusion Detection: Our systems are monitored around the clock.
• Two-Factor Authentication (2FA): An additional layer of protection for account security.
• Regular Security Audits: Periodic security reviews conducted by independent third parties.

6.2 Acknowledgement of Limitations

While we make every effort to protect your information, no digital system is 100% impenetrable. There are inherent risks in transmitting data over the internet. If a security breach is suspected, we will notify you and the relevant authorities in a timely manner.

7.1 Control Over Your Information

As an apk2 user, you have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to Object: The right to object to the processing of your information for specific purposes.
• Right to Portability: The right to request your information in a standard format.
• Marketing Opt-Out: The right to stop receiving promotional communications at any time.

7.2 How to Exercise Your Rights

To exercise any of your rights or for any questions relating to your information, please contact us. We will aim to respond to your request within 30 business days. In some cases we may ask for additional information to verify your identity.

Please note that we may be required to retain certain information for legal obligations, fraud investigations, or dispute resolution.

8.1 Retention Policy

We keep your information only for as long as is necessary to provide services or meet legal obligations. The general guidelines are:

• Account Information: For the duration the account is active and for a defined period after closure.
• Transaction Records: Retained for an extended period in accordance with financial and audit requirements.
• Gaming Logs: For the period necessary for dispute resolution and fairness verification.
• Identity Verification Documents: For the period required by applicable legal obligations.
• Marketing Preferences: Your opt-out request takes effect immediately.

8.2 Deletion Process

Once the defined retention period has ended, we securely delete or anonymise your information. Financial transaction data must be retained for the period required under anti-money-laundering regulations.

apk2 strictly does not provide services to individuals under 21 years of age. We do not knowingly collect personal information from any minor. If you believe a minor has registered on our platform, please contact us immediately. We will investigate and close the relevant account and delete that person's information.

To learn more about responsible gaming, please visit our Responsible Gaming page.

apk2 reserves the right to update this privacy policy at any time. When changes are made, we will update the "Last Updated" date at the top of this page. For significant changes, we will notify you by email or via a notice on the platform.

Continuing to use our services after any changes indicates that you have accepted the updated privacy policy. We recommend that you review this page regularly.